At the core of every government process are documents, forms, and contracts that need to be prepared, signed and managed. DocuSign solutions give government agencies the tools they need to securely digitize and streamline document creation and workflow management.
As a result, services are easy to access and processes run smoothly, creating better experiences for everyone.
Improve efficiencies with simplified workflows
Automate manual tasks related to signing and
managing government documents with solutions that are quick to deploy,
easy to use, and strategically integrate with your technology investments.
Engage constituents with digital experiences
Meet the growing needs and expectations of
constituents and employees. Deliver 24/7 self-serve, mobile-friendly
online applications and digital tools that streamline user experiences and
accessibility.
Modernize your processes
DocuSign is transforming how more than 3,000 government agencies in all 50 states deliver against these priorities.
Deliver better experiences
Give constituents the ability to securely
apply for government services and benefits anytime, anywhere using
self-serve, mobile-friendly, digital tools.
Help your employees be more efficient
Increase employee productivity and accelerate
service delivery with standardized digital workflows that support a hybrid
workforce.
Improve your workflows
Achieve faster outcomes by seamlessly
integrating DocuSign with your existing technology investments.
Enhance security and compliance
DocuSign eSignature and DocuSign CLM are
authorized at the FedRAMP Moderate Impact Level and have been granted a
provisional DoD Impact Level 4 authorization.
Featured products for government
DocuSign eSignature
Securely send and sign agreements digitally
while maintaining a complete audit trail of activity on each document.
DocuSign CLM
Manage documents throughout the agreement
lifecycle—from negotiation to signature and storage.
DocuSign Notary
Securely conduct remote online notarizations
for state and local government forms, documents and more.
How public sector customers use DocuSign
Work faster, reduce risks and lower costs—all while improving the experience for citizens and staff.
City of Memphis
The City of Memphis is speeding up the
procurement cycle by 9x.
California Natural Resources Agency
The California Natural Resources Agency
reduced hard paper costs by 75%.
Louisville Metro Government
The Louisville Metro Government accelerated
the grant application process by 6x and saved 40% in paper costs.
How you can use DocuSign at your agency
Whether you are tackling citizen-facing agreements or striving for internal productivity, streamline your agreements with DocuSign.
Case management
Serve more people with a convenient, yet
highly secure platform that enables agencies to efficiently manage large
volumes of sensitive documentation, reducing caseloads and backlogs.
Correspondence management
Manage communications and records requests
quickly, securely and collaboratively with secure document sharing.
Grants and lending
Fund the right organizations quickly,
protecting against waste, fraud and abuse with our trusted security and
privacy protections.
Human capital management
Empower employees involved with recruiting,
onboarding, training and retention efforts to be more efficient with our
intuitive, full lifecycle agreement management platform.
Taxes
Bring transparency and speed to collections
and assessments with automated workflows and document tracking.
Procurement
Streamline the procurement process and get
agreements signed and enacted quickly with our prepopulated document
templates, and integrations with popular productivity software.
Social services
Create simpler, more intuitive self-service
forms for citizens applying for and receiving public services.
Permits and licensing
Streamline the permitting and licensing
process while maintaining compliance with audit trails for every document.
Enforcement and corrections
Improve efficiency in the justice system with
automated workflows, document tracking and audit trails.
What can you do with DocuSign?
More than 3,000 local, state, and federal public sector organizations—and hundreds of millions of users—use DocuSign.
Reduce cost and hassle
Save time, money and errors by eliminating
manual tasks. Save trees by eliminating paper.
Deliver superior service
Give citizens and staff the speed and
convenience of doing business digitally.
Mitigate risk
Ensure peace of mind and accountability with
built-in audit trails that stand up in
court, and the strongest data encryption technologies commercially
available.
Trust in DocuSign
FedRAMP authorized
Modernize and accelerate your agreement and
contracting workflow processes with DocuSign
eSignature and DocuSign
CLM. eSignature and CLM are authorized at the FedRAMP Moderate
Impact Level.
Secure
Solve your toughest agreement and workflow
challenges with DocuSign
eSignature. DocuSign eSignature and CLM are now available in the
IL-4 environment to DoD customers.
Accessible
DocuSign
eSignature offers an accessible signing experience that conforms to
Section 508 of the Rehabilitation Act and WCAG 2.1 AA. The Sending
experience supports WCAG 2.0 AA guidelines, and is in the process of
updating to WCAG 2.1.
Featured integrations
Easily connect to the tools you trust and use every day, with over 400 pre-built integrations.
Resources
21st Century Integrated Digital Experience Act
DocuSign’s digital forms can help governments
comply with this legislation aimed at improving the citizen experience
while reducing cost and increasing efficiency for the federal
government.
DocuSign for Government industry brief
Find out how public sector agencies use DocuSign to improve productivity and the citizen experience.
DocuSign Digital Accessibility
Learn how DocuSign conforms to accessibility
standards and guidelines, including the U.S. Government’s Section 508 and
WCAG 2.0 Level AA, for both signing and sending.
Recognized for leadership & innovation
DocuSign customer wins CIO Academy Award
David Hawley, California Department of
Corrections and Rehabilitation, won the IT Leadership award for a DocuSign
project.
DocuSign CLM is a Forrester Wave™ Leader
This independent report highlights DocuSign
CLM as a leader in contract lifecycle management.
DocuSign-powered portal wins
Alameda County, California was presented with
an Achievement Award by the National Association of Counties (NACo) for
its tax assessment appeals portal–powered by DocuSign.